Inservice.me LLC (“Inservice Marketing,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our website https://inservice.me, our services, phone/SMS communications, and any applications or tools that connect with Google services.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information You Provide

• Name, email address, phone number, and business information when you contact us, request a consultation, or sign up for services.

• Payment information when you purchase our services (processed through secure third-party providers like stripe, quickbooks).

b. Information Collected Automatically

• Log data such as IP address, browser type, device information, and usage data.

• Cookies and similar tracking technologies to analyze traffic, improve user experience, and personalize content.

c. Google User Data
If you connect our services with Google APIs (such as Gmail, Google Analytics, Google Ads, or Google My Business), we may access and process the following Google user data:

• Account information (name, email, profile picture).

• Google Ads performance data, Google Analytics metrics, or Google My Business insights relevant to your account.

• Any limited data necessary to deliver the requested marketing or reporting services.

d. Phone Call and SMS Information

• If you contact us by phone or receive communications from us, we may collect call metadata (such as date, time, duration, and phone number).

• If you opt in to receive SMS/text messages (including A2P messages), we may collect your phone number and message interaction data (delivery receipts, open rates, responses).

2. How We Use Information

We use the information we collect to:

• Provide, operate, and improve our digital marketing services.

• Communicate with you regarding inquiries, updates, and offers.

• Analyze website traffic and campaign performance.

• Comply with legal obligations and enforce our agreements.

Use of Google User Data

• Google user data accessed through APIs is used strictly to deliver the services you request (e.g., running ads, generating analytics reports, managing business listings).

• We do not sell, rent, or share Google user data with third parties except as required to provide our services or comply with the law.

• Our use of Google user data complies with Google’s Limited Use Requirements.

Phone Call & SMS Communications

• To confirm appointments, send reminders, provide service updates, and share promotional offers (if you have consented).

• To respond to your inquiries and support requests.

• We do not sell or rent phone numbers collected through calls or SMS.

3. How We Share Information

We may share information with:

• Trusted service providers (e.g., payment processors, cloud hosting, analytics tools, SMS delivery platforms) under confidentiality agreements.

• Legal authorities when required by law.

• No Google user data is shared for advertising or resale purposes.

4. Data Storage & Security

• Data is stored on secure servers with industry-standard protections.

• Access to Google user data is restricted to authorized personnel and only for the purposes outlined above.

• We retain personal and Google user data only as long as necessary to provide services or comply with legal requirements.

5. Your Choices & Rights

General Rights

• You may opt out of marketing emails by clicking the unsubscribe link.

• You may disable cookies in your browser settings.

• For Google user data, you may revoke access at any time via your Google Account Permissions page.

SMS & Call Preferences

• By providing your phone number, you agree that Inservice.me LLC may contact you by phone call or text message (including A2P messages) for transactional and marketing purposes.

• Message and data rates may apply depending on your mobile carrier.

• You may opt out of SMS marketing messages at any time by replying STOP. For help, reply HELP.

• Opting out of marketing messages will not affect our ability to send you important transactional communications (e.g., appointment confirmations).

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites.

7. A2P Messaging Compliance

Inservice.me LLC complies with applicable A2P (Application-to-Person) messaging requirements and U.S. Telephone Consumer Protection Act (TCPA).

• We only send SMS/text messages to users who have explicitly opted in.

• We maintain records of consent for audit and compliance purposes.

• All A2P messages clearly identify our business name and provide opt-out instructions.

• We do not use SMS/text messaging for unsolicited spam.

8. Updates to this Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect changes. Continued use of our services means you accept the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Inservice.me LLC
515 E Las Olas Boulevard, Suite 130, Fort Lauderdale, FL 33301
Website: https://inservice.me/contact
Email: [email protected]
Phone: (888) 644-0882